CRM Software

The CRM Software stands for Customer Relationship Management Software. CRM software helps you maintain information about and cultivate relationships with your customers and Lead Management. It does this by analyzing what each customer does on your site and maintaining the data in a contact record. It provides several ways for a business to engage with them based on that behavior. It also offers various marketing and sales tools and keeps track of the interactions company representatives have had with each customer and how it’s leading to a particular goal like closing a sale.

Powerful CRM Software to grow your business — no matter the size.

Enjoy the experience, CRM System is the right choice for you and your business!

CRM Software Features

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Manage and invoice projects with the powerful project management feature. Track expenses and time spent on tasks and bill your customers.

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Build professional and great-looking invoices. Attach files and send them directly to your clients including the invoice PDF.

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Create an estimate within a minute. Sent to your customers and wait to accept. Ability to auto converts the estimate to invoice.

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Record company expenses. Set up a recurring expense and the expense will automatically be created after the specified period. The period time could be days, weeks, months or years.

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With the simple Kan Ban you can keep track of leads and easily follow their progress. Attach files, convert lead to customer, auto import leads from email, create proposals, leave notes.

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Use contracts feature to lock in current and feature sales. Create PDF documents in a minute and to your customers via the built-in sending contracts feature.

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Create good looking proposals and impress your potential clients or customers. Include images, tables, YouTube videos with the powerful editor. Proposals comments allowed .

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Great support ticket system with auto response. Private ticket staff notes, ticket assignments, attachments, predefined ticket replies, insert knowledge base link, ticket priorities, ticket.

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Create surveys and impress your customers. Add your question and improve your company productivity. Ability to send surveys to leads, customers, staff members .

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Add knowledge base articles from text editor. “Did you find this article useful?” vote included in clients area.

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Assign task to multiple employees, add task followers, task comments allowed, task attachments.

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Have clear view of all your company events, invoice expiry dates, contracts expiration, estimate expiration, tasks finish date

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Share great company events, upload documents, easy employees communications

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Reports Reports Sales Item Reports Total report income Reports by customer Custom date picker Leads Conversions Knowledge base articles (Track if your article is usefull to clients, improve text based on votes)

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Setup goals and tracking achievements. Notify staff members about failure or achievement. Tracking everything.

Work From Anywhere for Company

  • Cloud-Based System.
  • Build professional Invoices/Estimates/Quotations.
  • Task Management System.
  • Lead Management system.
  • Auto Import leads.
  • Project Management.
CRM Software In Kenya
  • Support Ticket Management.
  • Contracts feature.
  • Follow-ups, reports & many more features.
  • Online Payment System.
  • CRM Logins for Customers/ Staff.
  • Reward point System.

Frequently Asked Questions

Customer relationship management software is a powerful tool that helps businesses organize and manage their customer relationships on a centralized and easy-to-use platform. By tracking leads and building a full database of customer activity, businesses have clear insight into where they stand with each customer in the buying process.

Whether you’re a one-person business or a large-scale enterprise, ADC CRM platform scales with your needs. You can start for free or request a demo to learn more about ADC CRM features for enterprise businesses.

  • Task Management System.
  • Lead Management system. 
  • Online Payment System.
  • Reward point System.
  • Live chat