How To Use CRM In Kenya To Increase Sales -Afro Digico Ltd

Sales CRM Software in Kenya designed to help salespeople track their activities, prospects, and leads. Assign tasks to team members, generate reports, and more.

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Are you a small business, a start-up, or a huge corporation? Whatever your business is, you need to continuously draw in sales to keep your business going and growing. And, the best tool that helps you manage all the sales and customer relationships is CRM – a customer relationship management software. You may be aware of this, but the only thing you are wondering is will it be helpful to your business or not. And, if yes, which is the best one to pick on.

For any company, it is crucial to have excellent marketing, sales, and customer management systems running seamlessly for a company to succeed.

With the technology advancing and businesses looking for sales more aggressively than ever before. There is a need for a strong and full-fledged CRM system in Kenya. Even though numerous client relationship management systems are available on the market, everyone has their own strengths and weaknesses. Therefore, it is crucial to look for the one that provides the best features and services to help you excel and cater to your business specifics.

This Is The Top Sales CRM Software in Kenya for 2022, and Here’s Why:

And, among the various available customer relationship management software systems,Business CRM stands out due to its various features and functionalities. From providing complete customer-centric data to handling the complexity of sales for businesses, it comes with numerous benefits that meet the changing needs of traditional and new-age businesses. So, let’s explore here the best CRM software for 2022 that you can pick up and why!

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Business CRM Sales- CRM Software

Business CRM is bundled up with an extensive range of features and tools that can explicitly support your business to generate huge sales among the various CRM software. It helps you focus on the right sales decluttering the unwanted contacts or leads. It gives you a 360-degree view of all your contacts, leads, leads, sales, and customer communications. It helps you craft and customizes lead-generating sales pipelines according to your business’s evolving needs. With Business CRM, you can easily create multiple leads and deal pipelines with various stages according to the various requirements. Hence, it helps you move ahead of the competition and lead the way.

So, let’s look into some of the key features of CRM software.

Best Features of CRM Software That You Must Not Miss

Lead Generation and Management

For any business, lead generation forms a very important part. And handling and managing these leads is what an excellent CRM does. The lead management helps handle the various leads and supports generating a huge amount of leads for business sales. Not just restricted to this, the lead generation feature also enables you to capture the leads from various sources quickly. The lead generation forms help to easily capture the leads from third-party portals or import them from other devices or a created list of leads in a CSV file format. Moreover, it further pulls in the leads from various sources like websites, phone calls, and more. The best thing about this feature is that you can also see these leads in a kanban style.

Contact Management

The next best and important feature of CRM is contact management. Just in a single window, you can have a complete overview of all your contacts, whether they are in the customer list, sales list, or other sources lists. Along with this, an excellent contact management system allows you to build and nurture relationships. Leveraging the functionality of contact management, you can easily manage your lead’s journey through the sales funnel and effectively convert leads into sales. Hence, you easily get insights into everything at one point regarding your contacts, from the contact details, communication logs, and relative tags.

Deals Management

With an interactive and intuitive pipeline visualization, track and manage the progress of your leads effortlessly. Furthermore, the deals management feature allows you to make multiple sales funnels with different deals’ stages to close the deals and increase sales effectively. Also, it is easier to manage a plethora of deals pertaining to hundreds of products in various categories. More interestingly, you can even set prices and promotional discounts and the currency of different countries – all just in one place.

Sales Automation

It’s never a tough and tedious task to automate your sales workflows with CRM’s Sales automation feature. Get rid of those repetitive, mundane tasks to complex business processes by automating all these processes. Just with a single drag and drop creator, you can simplify workflows and automate them such that you get extra hours to work on the most important part of your business. Moreover, with the flexibility of the sales automation features, you can easily curate and upgrade your sales workflow whenever and wherever you want.

Document Management

Managing the journey and details of leads is quite important for any sales department and falls at the core. Hence, document management is the most critical one, which needs to be handled with care. Moreover, the document management of your business needs to be highly secure to protect your customers’ privacy and business competition. With document management functionality, you can seamlessly manage, save and export your documents securely. Alongside, you can even tag, segregate and sort the documents sent to your team for closing the deals. Document management also allows you to upload documents and store them in any format you are comfortable with. Whether negotiation contracts, business policy documents, or business proposals, it helps to deal with all at a go.

Not just adorned with great features, CRM helps small, and large businesses handle the complicated sales and customer relationships procedures. So let’s check on the same.

GOALS TRACKING

Setup goals and tracking achievements. Notify staff members about failure or achievement. Tracking everything.

SIMPLE REPORTS FOR QUICK OVERVIEW

Reports Reports Sales Item Reports Total report income Reports by customer Custom date picker Leads Conversions Knowledge base articles (Track if your article is usefull to clients, improve text based on votes)

CREATE GOOD LOOKING PROPOSALS

Create good looking proposals and impress your potential clients or customers. Include images, tables, YouTube videos with the powerful editor. Proposals comments allowed .

Best Sales CRM Software for Small Businesses

The growing small businesses can make the best use of sales CRM software for their business. As small business owners have less capital to invest, small staff, and a small circle of customers, sales automation with CRM can be highly useful. The best sales software like Business CRM  considers the various aspects of sales and outlay the features and tools such that it helps to provide well-organized and streamlined sales processes for quick results for small businesses.

CRM SOFTWARE

When looking for a CRM, small businesses need to consider the various features that can be helpful for their business. For example, an efficient CRM should include project management, sales lead management, reports, and third-party app integration. In addition, various sales processes that occur in small businesses need to be carefully channelized, and a CRM can easily handle this. This will not only reduce your effects on mundane manual tasks but liberate you from overload that may be handled on a day-to-day basis. Furthermore, it comes at very affordable rates, which is highly beneficial for small businesses that have small budgets.

Best Sales CRM Software for Large Businesses

Not just limited to small businesses but also for giant business, Sales CRM is highly beneficial. Among the various CRM software available for large businesses, buisness CRM is one of the most effective tools for managing big brands’ sales and marketing. This versatile and customizable CRM gives giant businesses a lot of flexibility. From handling the huge customer data to sales channels, it helps to monitor the company’s various communication channels with clients and allows custom features to manage the leads accordingly.

Conclusion

There are numerous customer relationship management tools available to help businesses track their customers, sales, and communications. However, with the desired features as important for your company, you can choose the CRM system.

With the bundle of effective features that can help your business build stronger relationships with your customers, you can pick on Buisness CRM. This new-age CRM system will track the sales processes, navigate, and allow third-party integrations.

So, without waiting for your sales to go haywire, get on the wheels and drive your sales to new heights with result-oriented CRM software.

Contact For More Information Afro Digico Limited.